SUPPORT

PLACE A PRE-ORDER

If your desired frameset is not in stock, you can place a preorder by clicking this link  or following these instructions and complete it by email.

 

You just have to fill the form bellow and send it to orders@cuevabikes.com . Shortly after, you will receive a pre-payment invoice. A deposit will be charged (50% of the frame cost). CUEVA BIKES will produce your frameset within the next 10 weeks. Once the frame is ready and available in our headquarters, you will be informed to proceed with the second payment with a second invoice. After the second invoice is paid the product will be sent to you.

 

If the costumer does not pay the cost of the second invoice within two months after the production of the product the costumer will not have the right to a refund of the deposit.

 

Please note Cueva will not share your data with any third parties – Terms and Conditions of Use

 

             · Download the PDF form